Carry the evidence into the decision.
Bring alerts, customer history, and connected activity into one review. Follow payment paths, coordinate the work, and retain the outcome for the next investigation.
Large payment after a security change
Current stage
Initial Review
Rule
Parties
Source Transaction
Evaluation
Conditions
ANDFollow the evidence beyond the first alert.
Explore the payment path, contributing activity, and review history. Each view answers a different question in the same investigation.
Payment context
Review the customer, counterparty, and transaction details. Follow the activity around the payment alongside the rule that raised the alert.
Transactions
1,284 today| Reference | What | Parties | Amount | Status | Signal |
|---|---|---|---|---|---|
TXN-00871 Today, 09:31 | Transfer · API | Haruka Tanaka → Meridian Trading Ltd | £18,600.00 | Pending | Rule matched |
TXN-00869 Today, 09:12 | Card · POS | Amara Silva → Northwind Grocers | £64.20 | Complete | — |
TXN-00866 Today, 08:57 | Transfer · Web | Klara Fischer → IBAN CY-8841 | £9,650.00 | Complete | Rule matched |
TXN-00861 Today, 08:40 | ATM · Withdrawal | Ravi Mehta → ATM 2231 | £300.00 | Complete | — |
TXN-00858 Today, 08:22 | Transfer · API | Diana Moreau → Lumen Payroll | £2,480.00 | Complete | — |
TXN-00852 Today, 08:03 | Card · Online | Tomás Herrera → Atlas Travel | £812.40 | Complete | — |
- Customer and counterparty records
- Payment, device, and security activity
Follow the activity beyond the alert
An alert is the starting point. Use the records and relationships behind it to decide what needs a closer look.
Inspect contributing evidence
Review matched rules, relevant transaction facts, and screening evidence alongside the customer record.
Follow the money
Explore connected payments, accounts, and counterparties. Save an investigation view to return to the relationships you examined.
Coordinate the review
Use assignments and tasks to make the next action clear. Retain alert status, disposition, and the history of the review.
Make the outcome useful to the next reviewer
Keep review history and evidence accessible as customer relationships change. Use reviewed outcomes to inform later investigations and rule changes.
Does a risk signal mean a customer committed fraud?
No. Signals and rule matches identify activity for review. The analyst assesses the evidence and records the outcome within the institution’s process.
Can we use investigation outcomes to improve rules?
Review alert outcomes alongside rule analytics, simulate supported rules, and manage rule versions. Your team decides which changes to publish.
How does reporting fit the workflow?
Reports and exports help your team use the recorded information. Regulatory narrative drafting and submission are separate workflows; discuss the required format and integrations with our team.
Walk through an investigation
Explore the evidence, payment paths, assignments, and review steps your team needs.