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Build the KYC journey your customers need.

Verify identification and address documents, run liveness checks, and capture eSignatures. Combine these KYC stages with AML screening for sanctions, watchlists, politically exposed persons, and adverse media.

Build the verification journey in Dossiers OS.

Add identification documents, address documents, liveness checks, and eSignatures. Select a step to configure document collection, liveness, requirements, and routing.

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Step Library

Identity

Customer Input

Session start
Session complete
ID Verify step

General

Configuration

Input Mapping

Add an earlier step to map its output into this step.

Routing

Four KYC stages. A broader view of risk.

Combine customer verification with AML screening. Keep the evidence and findings together for the decision.

Identification document verification

Verify a passport or identity document. Retain the identifying details, document reference, and verification result with the customer.

Address document verification

Verify the customer’s address using an address or utility document. Compare the name, residential address, and document date with the declared details.

Liveness checks

Check the customer’s presence and compare their face with the identification document. Keep the provider’s results and supporting evidence available.

eSignatures

Capture signatures on customer declarations and required documents. Retain the signed copy and acceptance record as part of the KYC evidence.

AML screening

Screen for sanctions, watchlists, politically exposed persons, and adverse media. Compare potential matches with the customer’s verified identity and retain the rationale.

Adverse media screening

Review relevant articles and source evidence alongside the customer profile. Assess the connection and context before recording a finding.

A journey for each verification need.

Build an initial onboarding flow, collect more evidence, or start a fresh verification session as the relationship develops.

New customer onboarding

Bring identification, address verification, liveness, and eSignatures into the customer journey, with AML screening supporting the review.

Additional due diligence

Follow up on verification gaps or screening findings. Collect further evidence to establish account purpose, source of funds, or a business relationship.

Returning customer reviews

Start another verification session when updated evidence is needed. Review the new results alongside the customer’s existing session history.

Fit the journey to your operation.

Start with your customer types, verification requirements, and review process.

Can we build and change workflows in Dossiers OS?

Yes. The Dossiers provider connection supports workflow authoring in Dossiers OS, including step configuration, forms, input mapping, and success/failure routing. For other supported providers, workflows may be configured in their own dashboard and selected or referenced in Dossiers OS.

Can the journey change after a verification result?

Each configured step has success and failure routes. You can continue to another step, complete the session, or end it. Your team defines the route around the check’s outcome and the additional information your process requires.

What are the KYC stages?

The journey covers identification document verification, address or utility document verification, liveness checks, and eSignatures. Exact documents, verification methods, and signing requirements depend on the configured workflow and provider connection.

How does AML screening fit into KYC?

Combine the KYC evidence with sanctions, watchlist, PEP, and adverse media screening on the customer record. Your team compares identifying details, reviews source evidence, and retains the rationale behind each finding.

Does completing verification approve the customer?

Completing the four KYC stages supplies verification and signature evidence. Your team also reviews AML screening findings, customer risk, and any outstanding due diligence before recording the decision.

Can we use our branding and existing systems?

The Dossiers workflow settings include a logo, primary colour, session lifetime, and return destinations. Customer references, provider results, and session history stay connected in Dossiers OS. We’ll agree how your application starts the journey and uses its outcomes.

Bring your KYC journey. Build the next step.

Walk through your customer experience, verification requirements, and review process with our team.